Terms of service




Terms of Service — Trenta Supply

Last updated: May 2026

1. Overview

By visiting or purchasing from trentasupply.com, you agree to these Terms of Service. Please read them carefully before placing an order.

2. General Conditions

  • We reserve the right to refuse service to anyone at any time.
  • You agree not to reproduce, duplicate, or exploit any portion of the store without written permission.
  • All content on this site is the property of Trenta Supply.

3. Products

  • All products are subject to availability.
  • We reserve the right to limit quantities or discontinue products at any time.
  • Product colours may vary slightly due to screen display differences.
  • We do not guarantee that product descriptions are error-free and reserve the right to correct any errors.

4. Pricing

  • All prices are listed in AUD and are subject to change without notice.
  • We reserve the right to modify or cancel orders if pricing errors occur.

5. Shipping & Delivery

  • Orders are processed within 1-5 business days.
  • Estimated delivery time is 7 to 14 business days from the date of dispatch.
  • Delivery times may vary due to factors outside our control including customs delays, public holidays, or courier issues.
  • Trenta Supply is not responsible for delays caused by third-party shipping carriers.
  • Tracking information will be provided once your order has been dispatched.

6. Returns & Refund Policy

We offer a 30-Day Money-Back Guarantee on all orders.

  • If you are not satisfied with your purchase for any reason, contact us within 30 days of receiving your order.
  • To be eligible for a return, items must be unused and in original condition.
  • Once your return is approved, a full refund will be issued to your original payment method within 5-10 business days.
  • Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
  • To initiate a return, contact us at: trentasupply@gmail.com

7. Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, contact us within 7 days of delivery with photo evidence.
  • We will arrange a replacement or full refund at no additional cost to you.

8. Order Cancellations

  • Orders can be cancelled within 24 hours of placement.
  • Once an order has been dispatched it cannot be cancelled.

9. Limitation of Liability

Trenta Supply will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Privacy

Your personal information is collected solely to process your order and improve your shopping experience. We do not sell or share your data with third parties except as required to fulfil your order. Please refer to our Privacy Policy for full details.

11. Governing Law

These terms are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of Australian courts.

12. Contact

For any questions regarding these Terms of Service, please contact us:

Email: trentasupply@gmail.com
Website: trentasupply.com